Articles

Categories
Archives
Best Customer Service Practices in a Helpdesk Environment
Would you like to maximize customer service in a Helpdesk Environment?...
InForm Data Viewer: The Hidden Power of InForm
InForm Data Viewer is part of the Oracle Health Sciences Clinical...
What it means to go the “Extra Mile” in Customer Service
The term “going the extra mile” is a very old expression....
Highlights of ATC Coding
Since 1982, the Anatomical Therapeutic Chemical (ATC) classification system has been...
Intro to ATC Coding
Anatomical Therapeutic Chemical (ATC) classification system is maintained by the WHO...
Trends which are shaping the Future of Customer Service for 2016 and beyond
In the very near future, customer service will become increasingly savvy...
Important Considerations when Shopping for EDC
Shopping for an EDC platform can be an overwhelming assignment. There...
Part 2: Important Considerations when Shopping for EDC
In the second part of our series entitled Important Considerations when...
Part 3: Important Considerations when Shopping for EDC
In the third part of our series entitled Important Considerations when...
ECLIPSE PROUDLY INTEGRATES WITH ORACLE SOLUTIONS