Need to be available Mon-Fri 8-5pm.

Qualifications and Responsibilities:

• 2+ plus years of experience working in Help Desk preferred.
• Provide a minimum of 6 hours of daily phone/e-mail support.
• Identify/Troubleshoot/Escalate/Resolve critical issues.
• Excellent verbal communication skills.
• Telephone and interpersonal skills.
• Organizational skills.
• Experience with MS Exchange, MS Office Suites, MS Internet Explorer
• Analytical Thinking skills.
• Strong Follow-up Skills
• Ability to work independently on special assignments
• Being able to commute to Exeter, NH.

To apply, please submit your Cover Letter and Resume to info@eclipsesol.com